Q: Are you a factory or a trading company?
A: We are a trading company.
Q: How to place an order?
A: Make an inquiry with us → Customize based on drawings and samples → Informus about the usage scenario → Receive our product design recommendation → Ne-gotiate details → Confirm the sample → Sign the contract / Pay the deposit - Batchproduction → Goods are ready → Balance /Delivery- Further cooperation
Q: How about the sample order?
A: Samples can be provided to you. For details, please contact us. Once we chargeyou for the sample fee, rest assured, this will be refunded when you place a formalorder.
Q: Which mode of transportation is available?
A: lt can be by sea freight express, China express freight, or express freight. Other modes of transportation are also available, Please contact us if you need another shipping route.
Q: How long does the delivery [production] and shipment take?
A: The delivery time depends on the quantity you order. Usually it takes 14 to 30working days.
Q: There are some missing products in my package. What should ldo?
A: Please contact our support team. They will use the packaging to confirm the con-tents of your order and make a compensation shipment based on the actual situa-tion. We apologize for the inconvenience caused.
Q: How can I confirm the payment?
A: We accept wire transfer and PayPal methods. Other payment methods are alsoacceptable. Please contact us before making payment through other methods. Addi-tionally, a 30-50% deposit is feasible, and the remaining amount should be paid
before shipment.
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